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What is Atelier?Atelier (uh-tell-ee-ay OR atuh-lyey) noun, plural1. a workshop or studio, especially of an artist or artisan
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How do I book an appointment with you?You can book via the online booking system by clicking here, by calling 612-656-9298 It may take time for us to get back to you, as we don't check the phone when we are with clients, so the easiest and quickest way for you to manage bookings is to book online. If you are uncomfortable booking online or having trouble finding a time that works for you, I will be happy to assist you in booking your appointment.
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What if I need to cancel or reschedule an appointment?Cancellation Policy 1. Appointments are reservations for time slots in our schedules held for you. 2. To cancel or reschedule an appointment, you can change appointments online or notify the Atelier via voicemail or text message at least 24 hours before the scheduled appointment. 3. Within 24 hours of the scheduled appointment time, any cancellations or reschedules will incur a Late Cancellation Fee of 50% of your originally scheduled service charge. 4. Missed or "no show" appointment will incur a fee of 100% of the total service price. If you let you service provider or the Atelier know AFTER the start time of your appointment that you will not be coming, you will still incur this fee. No exceptions. 5. The fees assessed will be automatically charged to the card on file. If the card is declined, an invoice will be sent to the provided email address, and payment is required within 7 days. If invoice is not paid within 7 days, a 10% resend fee will be assessed every 7 days days until invoice is paid. Rebooking will not be allowed until the invoice is paid in full. Late Policy and Service Change Policy 1. I understand I am reserving a specific time slot for my appointment. If I arrive late for any reason, my service may be shortened, modified, or rescheduled at the service provider's discretion. 2. Arriving more than 10 minutes past my scheduled start time will result in an inability to perform the service, and I will be charged 100% of the originally scheduled service price, as this is considered a no show, missed appointment. 3. I understand if I need to make any adjustments to my services booked, I will do so 24 hours or more before my scheduled appointment, so that I will not be charged for the extra services booked. Example: If you prebooked a facial and a dermablade, but decided not to have the dermablade, you would need to cancel the dermablade 24 hours or more prior to your appointment or you will be charged 100% for the dermablade, as time has been allotted for that service. 4. It is up to my service provider to determine if there is enough time to safely and effectively complete the treatment. If there is insufficient time due to my late arrival, I will be charged the full price for the appointment, per the cancellation policy. 5. If I am late, regardless of the time remaining upon my arrival, if my service provider determines we can still safely proceed with the service within my original time slot, I will be charged 100% of the scheduled service and the time missed due to my tardiness will not be made up for by the service provider nor discounted.
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Where are you located?the SPA by Amber Budd Atelier is conveniently located in Burnsville near Ridges hospital and Home Depot: 13773 Nicollet Ave, Burnsville, MN 55337
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What Payment Methods do you accept?We accept Visa, Mastercard, Discover, American Express and cash.
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I want to buy a gift certificate...do you sell those?Absolutely! Gift Certificates are available in any denomination you choose, and can be purchased via phone or in person. If purchased via the phone, I will mail gift certificate within 24 business hours.
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Minimum Age RequirementsAtelier Guests are required to be 18 years or older to receive treatments. Guests under the age of 18 must be accompanied by a parent or guardian for all services, or have cleared it with Amber in advance of the appointment.
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How long does my hair need to be for waxing?1/4" - 1/2" (about the length of a grain of rice) - any longer than that and we run the risk of hairs getting tangled or crossed, and the wax won't be as effective, and may be more painful for you.
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How do I prepare for a body wax (bikini, brazilian, etc)"The day before the wax, gently exfoliate the area. Do not wear any body lotion, oil or perfume in the area to be waxed on the day of your appointment.
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I'm scheduled for a bikini/brazilian/french bikini wax, and I'm on my period....what do I do?"It's entirely up to you if you'd like to still have your wax service. Most women experience a bit more sensitivity around their periods. If you do decide to go ahead with the wax, please wear a tampon, and let me know that you're on your period when you arrive. If you'd like to reschedule for after your period, that's okay too, just do so at least 24 hours ahead of time so I can open that appointment time for other clients.
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Pre and Post care for all wax services-do not tan for a week prior to waxing -no lotion, oil, or perfume in the area to be waxed -stay out of the sun for 24 hours prior to waxing -post wax, stay out of the sun for 24 hours, and wear spf when you do go out in the sun -avoid tight clothing for the first few hours post wax for comfort -do not pick at ingrown hairs. If you have trouble with ingrown hairs, please let Amber know so we can discuss options for treatment -all waxing should be done on a regular basis for best results. Hair will grow back more fine, there is less chance of ingrown hairs, and it's less painful if you get on a regular wax schedule. We recommend 3-5 weeks, depending on how fast your hair grows.
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What products do you carry?Amber Budd Skincare, Amber Budd Brows, Dysport, Xeomin, Botox, Scinic SPF, Skin Script Rx, Face Reality Acne Skincare, Sarah Happ, Aviva Tan
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I just need to talk to you about product/pick up product?Please book a free "Consultation" here and we will have time for you to shop and/or ask questions.
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I'm having my makeup done by you, how do I prepare?"It's best if you can come with clean, dry skin, with nothing on it.. If you have photos of a look you love, bring them with!
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I have a facial booked with you, what should I expect?"My facials are entirely custom to you and your skin - each time you visit, we will re-evaluate your skins needs and your desires for your skin. We recommend you start with a RezSignature and we can adjust according to your needs!
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Do you offer mens treatments?Yes, we currently offer the following services for men: Brow Shaping, Nose and Ear waxing, and Chemical peels. We hope to add more services in the future.
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